QUEST DIAGNOSTICS MAKE APPOINTMENT PROFESSIONAL

To learn more about how Quest Consumer can use your information, please see the Quest Consumer Inc. If you have signed the form, you will find a printable copy at Account > Manage preferences > HIPAA Authorization. If you have not signed the HIPAA Authorization, you will be prompted to do so after you sign in. You can read the HIPAA Authorization form (in full) in your account. Please note that this may include sensitive information and records, such as substance abuse records, information on HIV/AIDS (diagnosis or testing), STIs, if such information is part of your medical record for services purchased through QuestDirect or. your entire medical record for the services purchased through QuestDirect (an earlier version of, now discontinued) or on, including information about your medical condition(s), medical history, purchase history, and testing information and results and all other identifiable information about you. The HIPAA Authorization permits Quest Diagnostics to share with Quest Consumer Inc. The HIPAA Authorization applies only to protected health information related to the tests you have purchased through or QuestDirect. The HIPAA Authorization form, which may be accessed in your account, describes your protected health information that Quest Diagnostics Incorporated, its subsidiaries and affiliates that provide clinical laboratory services, and its service providers (collectively, “Quest Diagnostics”) may share with Quest Consumer Inc. To read PWN's terms and privacy policies, click here. Services provided by PWN are subject to its terms and conditions and privacy policies. If you would like to speak with a member of the PWN care coordination team or a PWN physician to discuss your results, you can contact PWN Monday to Friday 9:00 AM to 5:30 PM EST at 1.855.205.6146. All of test results will be sent directly to your Quest account. Additionally, if one or more of your results is for a positive sexually transmitted disease (STD) or HIV result, you will receive a call directly from the PWN care coordination team.

If one or more of your results indicates that you need prompt attention, you will receive a call directly from the PWN care coordination team. Before submitting your payment for your testing purchase, you will see the fees collected on behalf of PWN for their services to you. You will also have the opportunity to speak with a PWN physician to discuss the lab results, and in some states (and for adults only), the Licensed PWN physician will be able to provide treatment for some conditions. PWN services include physician oversight of all tests (based upon the information that you share), including ordering tests, if appropriate, and evaluating results once available.

QUEST DIAGNOSTICS MAKE APPOINTMENT PROFESSIONAL

The insurance carrier did not respond to the claim.Quest is working with PWNHealth LLC and its affiliated professional entities (collectively, PWN) to provide independent physician services to you in connection with Quest.The insurance carrier processed the claim and applied the balance to your co-pay or deductible.The insurance carrier processed the claim and denied payment.Insurance information was not received or the wrong insurance information was received on your test order.Please refer to the message on your Quest Diagnostics bill or the Explanation of Benefits (EOB) from your insurance carrier for more specific information about why you received an bill.Ī few reasons you may have received a bill include, but are not limited to, the following: This bill is for laboratory testing fees only and is separate from any bill you may have received from your physician and/or paid at your physicians office.Īlthough you may not have physically visited a Quest Diagnostics location, your physician may have sent your specimen out to a Quest Diagnostics laboratory to be tested. The bill you received is for laboratory services provided by Quest Diagnostics, which were ordered by your physician.

Quest diagnostics make appointment